Services & Engagement Models
Services
Software Engineering services
Our Software Engineering process
- Obtain requirements: Clients provide us their requirements.
- Analyze & Design: We then assign a team to analyze and design our client’s project.
- Resource & Asset Development: After confirmation from our client, the team will start development, and a development team will be assigned to manage development resources and assets during the development cycle.
- QA Testing: QA runs several rounds of testing to verify the quality via a defect-tracking system.
- Technical Support: We provide 24X7 technical support to help clients release the final product.
- Maintenance Support: We provide continuous maintenance support for our clients based on the service level agreement.
Quality Assurance & Testing
Our testing service process
- Create QA Team: A QA team is created under our administration, acting as a seamless extension of our client's organization.
- Obtain Reqs: Client sends their QA/Test Requirements to KnowledgeSurf, so our team can carefully study and understand all the requirements.
- Define Reqs: Customer PM then works with KnowledgeSurf team to define requirements, coordinate reviews, and resolve any issues together.
- Perform QA Testing: KnowledgeSurf QA team starts the testing based on the finalized requirements.
- Supervise Planning: KnowledgeSurf Test Manager is responsible for all planning and offshore delivery.
Engagement Models
Global Development Center (GDC)
Our Global Development Centers (GDC) are dedicated development centers for software development, testing and support activity. The purpose behind GDC is to take advantages of the technological know-how, cost advantages and the reduced time to market.
Xi'an KnowledgeSurf's core business is to build up GDC’s for clients who are inclined to choose China as their outsourcing market and require an offshore development team with excellent technical, communication and English skills. We can assist a Client in setting up, operations, providing the resources for development work, and managing the GDC - it acts as a virtual extension of customer’s development teams. With a robust and stable IT infrastructure in China, KnowledgeSurf has created a knowledge-networked working environment from where our employees can provide high-quality solutions to our clients.
In the GDC model, services are billed on a monthly basis.
Consulting
Playing and winning in today's highly-competitive global software marketplace requires that solutions are implemented in the most efficient and cost-effective way.
KnowledgeSurf’s Software Consulting practice consists of well trained and experienced software technologists who can evaluate various tested as well as untested business processes and bring them to a platform where the latest technologies can be applied to achieve desired results. KnowledgeSurf offers consulting services in a variety of areas such as feasibility studies, technology identification, software architecture and design, and management of software engineering.
Consulting services are billed by the hour.
Custom Projects
KnowledgeSurf has time-proven experience and reputable expertise in the development of portals, document management solutions, e-commerce applications, business applications and automation software, custom software solutions and online applications supporting business-to-business collaborations. Our software professionals are all industry veterans who can deliver on analysis, architecture, design, coding and testing for custom projects.
Custom projects are billed by the project.